6 Crucial Skills for Building a Good Workplace Reputation
Whether you’re a freelancer with a book of contacts, or established in a corporate structure, your reputation can define your success and be the deciding factor in many professional situations. So what is the impression you leave on those you encounter? Does it reflect your intentions and values, and send the right message? Honing your self-perception is a lifelong task (tools like the Johari Window can help), and the resulting insights will have a significant impact on how others see you. Read on below for the basics to maintaining a good reputation from experts who know the ins and outs of what makes for a memorable, positive impression. *** 1. Practice humility Tina Roth Eisenberg, CEO and founder of CreativeMornings, receives her share of pitches from those keen to work with her. The quality that stands out the most is a simple one: humility. When considering speakers, the one thing she looks for is a feeling of generosity, “Often times people pitch themselves in a way that lacks humility. When you do pitch yourself, do it humbly. Show up with an appreciation for what this organization stands for, [show] that you get them. And then, explain what you can offer to this community. Show up generously, with a sense of giving, not taking.” Tina Roth Eisenberg at the 2018 99U Conference. Photography by Ryan Muir. Remember to strike a fine balance when touting your accomplishments, particularly if you are keen to collaborate. Be proud of what you have achieved, but make sure to show that you have a self-awareness that will make working with you a memorable experience for the right reasons. 2. Build your emotional intelligence Shana Dressler, leadership consultant and co-founder of DLW Creative Labs, is a big believer in the importance of working on our humanity skills, especially in the workplace. One of those crucial capabilities is upping your emotional intelligence. In Dressler’s words, this means “self-awareness, self-management, social awareness, and relationship management. Being cognizant of how your behavior affects others is at the heart of emotional intelligence.” To build that knowledge, ask some direct questions, such as “what types of behaviors drive you crazy? Where does your anxiety show up? What do you do when you don’t feel heard? How do your resentments show up in interactions with others?” These may take some time to answer honestly, but having this self-awareness could mean a decisive, positive shift in your relationships. 3. Know how to sell yourself Dana Leavy-Detrick, owner of Brooklyn Resume Studios, knows the importance of thoughtful branding, and has a sharp eye for the impression we convey when we try to sell people on our skills. Most of us struggle to heap praise on ourselves the way we do with those we admire. “I work with a lot of people who do branding professionally, but who can’t do it for themselves. It’s something that even the highest level of people struggle with,” explains Leavy-Detrick. Knowing how to present yourself and your accomplishments (and backing up your statements), is crucial to a good reputation. “Remember,” she adds, “If you don’t promote your skills and talent, no one is going to do it for you. Clients want to read your summary and come away with a sense of confidence that you can do the job.” 4. Network wisely The majority of our professional communication plays out via email, so make the right impression by knowing your email etiquette when networking with potential contacts. People are likely to remember a pleasant and appropriate online interaction when considering you for a job or a professional partnership, so it’s…
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